Last Updated: 01/01/2026

At Comfort Kingdom, we aim to provide a reliable and professional delivery service to ensure your furniture arrives safely and is properly installed in your home.

This Delivery Policy explains how our delivery process works, including delivery times, charges, and installation services.

1. Delivery Areas

We offer delivery across the United Kingdom. Delivery charges and estimated delivery times may vary depending on your location and the size or type of furniture ordered.

If you are unsure whether we deliver to your area, please contact our team before placing your order.

2. Delivery Charges

Delivery fees are not fixed and may vary depending on:

  • Your delivery location
  • The size and weight of the furniture
  • The number of items ordered
  • Accessibility of the delivery address

The final delivery cost will be confirmed at checkout or communicated before dispatch.

3. Delivery Timeframes

Delivery times vary depending on whether the product is in stock or made to order.

Typical delivery timeframes may range between 1–4 weeks, depending on the product and customisation options selected.

Once your order is ready for dispatch, our team will contact you to arrange a suitable delivery date and time.

Please note that delivery times provided are estimates and may vary due to factors such as production schedules, logistics, or unforeseen delays.

4. Furniture Delivery & Installation

For your convenience, Comfort Kingdom provides a delivery and installation service.

Our delivery team will:

  • Deliver the furniture to your property
  • Place the item in your desired room (where access permits)
  • Assemble or install the furniture where required

This ensures your furniture is safely set up and ready for use.

5. Customer Responsibilities

To ensure a smooth delivery, customers must:

  • Provide a correct and complete delivery address
  • Ensure that there is adequate access for furniture delivery
  • Check that doorways, staircases, and hallways are suitable for the furniture size

If delivery cannot be completed due to access restrictions, additional charges may apply for redelivery.

6. Missed Deliveries

If you are unavailable at the scheduled delivery time:

  • Our team may need to reschedule the delivery
  • A redelivery charge may apply

We recommend ensuring someone is present at the property to receive the delivery.

7. Inspection Upon Delivery

We recommend that customers inspect the furniture at the time of delivery.

If you notice any damage or issues, please notify the delivery team immediately and contact us within 48 hours of delivery with photos of the issue.

8. Delays Beyond Our Control

While we aim to deliver within the estimated timeframe, delays may occur due to factors outside our control such as:

  • Traffic or transport delays
  • Weather conditions
  • Manufacturing delays
  • Supply chain issues

In such cases, we will keep you informed and arrange a revised delivery date.

9. Contact Us

If you have any questions regarding delivery or would like to check delivery availability for your area, please contact Comfort Kingdom.

Address
Unit D Bsmt Perseverance Mill
Olive Lane
Blackburn BB3 3DQ
United Kingdom

Phone
07926 010172

Email
info@comfortkingdom.co.uk

You may also contact us through our website contact page:
https://comfortkingdom.co.uk/contact-us