Last Updated: 01/01/2026

This Privacy Policy explains how Comfort Kingdom collects, uses, and protects your personal information when you use our website or place an order with us.

We are committed to protecting your privacy and handling your personal data in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

This website is operated by Comfort Kingdom.

Business Address:
Unit D Bsmt Perseverance Mill
Olive Lane
Blackburn BB3 3DQ
United Kingdom

Phone: 07926 010172
Email: info@comfortkingdom.co.uk

If you have questions about this policy or your personal data, please contact us or visit our contact page:
https://comfortkingdom.co.uk/contact-us

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Delivery address

Order Information

  • Products purchased
  • Order history
  • Payment method details (processed securely by payment providers)

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders
  • To communicate with you about your purchases
  • To provide customer support
  • To improve our website and services
  • To comply with legal obligations
  • To prevent fraud or misuse of our services

We only collect information that is necessary to provide our services.

4. Payment Information

Payments made on our website are processed through secure third-party payment providers.

Comfort Kingdom does not store or have access to your full credit or debit card details.

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your shopping cart
  • Understand how visitors use our website
  • Improve website functionality

You can disable cookies through your browser settings, although some features of the website may not function properly.

6. Sharing Your Information

We do not sell or rent your personal information.

However, we may share your information with trusted third parties when necessary, including:

  • Payment providers
  • Delivery and logistics partners
  • Website hosting providers
  • Legal or regulatory authorities when required by law

These parties are required to keep your information secure and use it only for the intended purpose.

7. Data Retention

We only keep your personal data for as long as necessary to:

  • Process orders
  • Provide customer support
  • Meet legal and tax obligations

After this period, your data will be securely deleted or anonymised.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • The right to access your personal data
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal data
  • The right to restrict processing
  • The right to object to certain types of processing
  • The right to request data portability

To exercise any of these rights, please contact us using the details below.

9. Security of Your Data

We take appropriate technical and organisational measures to protect your personal data from:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

However, no internet transmission can be completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services.

Any updates will be published on this page with the updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or how your personal data is handled, please contact Comfort Kingdom.

Address
Unit D Bsmt Perseverance Mill
Olive Lane
Blackburn BB3 3DQ
United Kingdom

Phone
07926 010172

Email
info@comfortkingdom.co.uk

Or visit our contact page:
https://comfortkingdom.co.uk/contact-us