Thank you for shopping at https://comfortkingdom.co.uk/ 

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy. 

The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Business Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Comfort Kingdom Located at 57 Haslingden Road, Blackburn, BB2 3HR, GB.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from https://comfortkingdom.co.uk/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY

If the product will be refund, returned or exchanged there will be charge on Shipping Fee of $£50, which would be applied through a total reduced refund or credit.

Product that are bought from the Physical Stores can’t be returned. All Items are eligible for return and would be processed if conditions are met.

You are always required to ship back the items by following the shipping instruction:

Contact Our Customer Service: Before initiating a return, please get in touch with our customer service team via email at [insert email address] or by calling our dedicated support line at [insert phone number]. Our representatives will guide you through the returns process and provide you with a unique return authorization number. Secure Packaging: Please ensure that the item you are returning is securely packaged in its original packaging or a similar protective packaging to prevent any damage during transit. We recommend using the original packaging whenever possible. Include All Accessories: If your item came with accessories or additional components, please ensure they are included in the return shipment. Labeling: Clearly label the package with the provided return authorization number. This helps us expedite the processing of your return once it reaches our facility. Choose a Shipping Method: You are responsible for the return shipping costs. We recommend using a traceable and insured shipping method to ensure that the item reaches us safely. Tracking: Retain the tracking number for your return shipment. This will allow you to monitor the status of your return. Send to Address Provided: Ship your return to the address provided by our customer service team. Please do not return items to our showroom or any other address. Inspection and Refund: Once we receive your return, our team will inspect the item to ensure it meets our return criteria. If everything is in order, we will process your refund in accordance with our return policy.

REFUND POLICY

In order to be eligible for a refund, you have to return the product within 7 days of your purchase. If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.

In order for the product to be eligible for a Refund, make sure these conditions are met:

• Product must be returned in its original packaging
• Product wasn’t used or damaged
• Product must include original tags (if applicable)
• Product must have the receipt or proof of purchase

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase. 

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Email Address: Comfortkingdom786@outlook.com

You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.

Generated by ReturnGO policy tool.