Last Updated: 01/01/2026

Welcome to Comfort Kingdom. These Terms & Conditions outline the rules and regulations for the use of our website and the purchase of our products.

By accessing this website and placing an order, you agree to be bound by the following terms. If you do not agree with any part of these terms, please do not use our website.

1. About Us

This website is operated by Comfort Kingdom.

Business Address:
Unit D Bsmt Perseverance Mill
Olive Lane
Blackburn BB3 3DQ
United Kingdom

Phone: 07926 010172
Email: info@comfortkingdom.co.uk

If you have any questions regarding these terms, please visit our Contact Us page:
https://comfortkingdom.co.uk/contact-us

2. Website Use

By using this website, you confirm that:

  • You are at least 18 years old or accessing the site under the supervision of a parent or guardian.
  • You will use the website only for lawful purposes.
  • You will not misuse the website, attempt to hack it, or introduce malicious software.

We reserve the right to restrict access to our website if these terms are violated.

3. Product Information

We aim to ensure that all product descriptions, images, and prices displayed on our website are accurate.

However:

  • Colours of fabrics may vary slightly depending on screen settings.
  • Product dimensions and specifications may have minor variations.
  • Prices and product availability may change without prior notice.

If an error occurs in pricing or product information, we reserve the right to cancel or correct the order.

4. Orders & Acceptance

When you place an order through our website:

  1. You will receive an order confirmation email.
  2. This email confirms that we have received your order but does not constitute acceptance.
  3. The order is only accepted once the product has been dispatched.

We reserve the right to cancel or refuse orders if necessary.

5. Custom & Made-to-Order Furniture

Many products sold by Comfort Kingdom are made to order or customised according to customer selections such as size, fabric, or finish.

Once production has begun:

  • Orders for customised items cannot usually be cancelled.
  • Custom furniture cannot be returned simply because of a change of mind.

However, your statutory rights remain unaffected if the item is faulty or not as described.

6. Pricing & Payment

All prices on our website are displayed in GBP (£).

We accept payment through secure payment methods available at checkout.

We reserve the right to update prices or correct pricing errors at any time.

If a pricing error occurs after an order is placed, we will contact you before processing the order.

7. Delivery

Delivery times provided on the website are estimated and may vary depending on product availability and location.

Furniture items may require special delivery arrangements due to size and weight.

Customers must ensure that:

  • The delivery address is accurate.
  • There is adequate access for furniture delivery.

Additional delivery charges may apply in some circumstances.

8. Returns & Refunds

Our returns policy is explained in detail on our Returns & Refunds Policy page.

In summary:

  • Customers may cancel standard orders within 14 days of receiving goods, in accordance with UK consumer law.
  • Custom or made-to-order furniture may not be eligible for cancellation unless faulty.

9. Intellectual Property

All content on this website including:

  • Images
  • Product descriptions
  • Logos
  • Website design

is the property of Comfort Kingdom and may not be copied, reproduced, or used without permission.

10. Limitation of Liability

While we strive to ensure that all information on our website is accurate, we cannot guarantee that the website will always be free from errors or interruptions.

To the maximum extent permitted by law, Comfort Kingdom shall not be liable for any indirect or consequential losses resulting from the use of this website or the purchase of our products.

Nothing in these terms limits your rights under UK consumer law.

11. Privacy

Your personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any updates will be published on this page with the updated revision date.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Address
Unit D Bsmt Perseverance Mill
Olive Lane
Blackburn BB3 3DQ
United Kingdom

Phone
07926 010172

Email
info@comfortkingdom.co.uk

Or visit our contact page:
https://comfortkingdom.co.uk/contact-us